The Bethlehem Housing Authority staff consists of dozens of professionals dedicated to providing quality, affordable housing for Bethlehem's low-income citizens.

Here are just a few of our staff members.

Executive Office

John Ritter

Executive Director

John joined BHA in 2012. John has been a plumber since 1987, and has been a registered master plumber in the City of Bethlehem since 1995, working mostly in new construction. John started with the Authority as the Assistant Maintenance Superintendent, then was promoted to the Maintenance Superintendent. In June 2020 John was promoted to the Deputy Director and named Executive Director May 2023.

Diana Moreno

Executive Secretary

Diana began her career at BHA in 2003. During this time, she has worked for the Family Self Sufficiency Program, Fraud Department and Deputy Executive Director departments. She was appointed to her current position April 2019. Diana will be handling administrative responsibilities under the supervision of the Executive Director.


Zulma Rodriguez

Director of Quality Control & High Rise Manager

Zulma Rodriguez's journey is an inspiring testament to resilience and dedication. Originally a resident, Zulma Rodriguez's remarkable transformation into a valued member of our team showcases her unwavering determination. In 1977, at the age of 17, Zulma made the former South Terrace, now beautifully reimagined as Lynfield Development her home. Her remarkable journey with the Bethlehem Housing Authority began in 1986 when she assumed the role of a clerk. Over the years, she diligently seized opportunities for personal and professional growth through training programs, steadily advancing her career. Her dedication culminated in her appointment as the Property Manager for the Family Developments. However, the pinnacle of Zulma's career arrived on May 10, 2021, when she was bestowed with the role of Director of Rent Computation Quality Control for all public housing developments. In addition to this significant responsibility, she has also taken on the role of Property Manager for the esteemed BHA High Rises: Monocacy Tower, Litzenberger, Bodder House, and Bartholomew.

Miriam Maldonado

Property Manager

Miriam manages the Family Development Office and more than 1,000 units of public housing. She supervises a staff whose duties include rent collection, management of delinquent accounts, and re-examination.

Mirella R. Snow

Resident Selection Supervisor / HCVP Coordinator

Mirella joined BHA in 2002, she started in the Resident Initiatives Department as the Manager of the Family Self-sufficiency (FSS), Community Service and Resident Initiatives programs. She became the Resident Selection and Housing Choice Voucher/Section 8 Manager in 2019. She is responsible for the administration of both programs, along with the administration of the Public Housing Admissions and Continued Occupancy Policy (ACOP) and the Housing Choice Voucher Admin Plan. Mirella studied languages at the University of Veracruz, she graduated from Cedar Crest College and holds a degree in Education, Hispanic and Latino Studies/Spanish, and a minor in Psychology. Her motto is "Education will never be as expensive as ignorance".

Gwendolyn Flores

FSS Manager/Resident Initiative Coordinator

Gwendolyn coordinates the Resident Initiatives and the Family Self-Sufficiency programs. FSS helps residents by enhancing skills, by providing training and education and more

Richard Snyder


Richard joined BHA in 2006 as an accountant. In his present role, he oversees a staff whose duties include the preparation of budgets, PHAS financial management, Section 8 financial management, payroll administration, utility tracking and much more. Richard resides in Kutztown with his family.

Shawn Horn

IT Manager

In 2019, Shawn became a part of BHA. Holding a degree in Computer Science and Information Technology from Kutztown University, Shawn has taken on the crucial role of supervising and administering all Information Technology (IT) systems and services within the organization. This encompasses the vital tasks of safeguarding, maintaining the dependability, and optimizing the technology infrastructure essential for supporting housing-related operations and services.

Curt Kichline

Planning & Construction Manager

Curt heads the department that is responsible for overseeing all construction projects at BHA. Responsibilities range from the preparation of drawings and specifications to the review of bids, selection of qualified bidders and final contract approval. Curt's staff manages all aspects of Comp Grant/ Capital Fund and submits all reports to HUD. Curt, who lives in Easton, has been employed by BHA since 1991.

Charles Jablonski

Maintenance Superintendent

Chip leads the maintenance department, where he assumes comprehensive responsibility for all maintenance-related matters. His role encompasses the upkeep of 1450 apartments and their surrounding grounds. In addition, Chip manages a team consisting of 18 full-time employees and four part-time grounds workers. His duties extend to coordinating with contractors, overseeing logistical aspects, and soliciting bids for service contracts. Chip has been an integral part of BHA since 2004.

Robert Robinson

Activities Supervision

Robbie organizes and supervises various programs for resident youth such as basketball, softball, dance and aerobics. He also plans and provides transportation to events. With help from the staff, Robbie has created an annual end of the Summer event known as "Field Day". Now that the First Tee learning Center is up and running, Robbie has responsibilities in this program as well. He also coordinates seasonal activities like the fall foliage tour of the Poconos, and the Christmas-related trips in and around Bethlehem.

Patricia Donchez

HCVP Coordinator

Pat Joined BHA in 1981 as a temporary employee assisting our "Clerk of the Works" eventually working her way up to her present position handling the Section 8 / Voucher program. She is responsible for the financial aspects , along with the tenant portability. Her staff handles all the other aspects of the Voucher program. She is a people-person and enjoys the daily interactions with her residents and landlords.